Cookie Policy

Last updated: June 20, 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. Similar technologies such as local storage, pixels, tags, and device identifiers may also store or access information on your device.

This Cookie Policy explains how we use cookies and similar technologies on store.fluttercrafters.com. It should be read together with our Privacy Policy.

2. Essential Cookies

Essential cookies are required to provide the website and services you request. These may be used without optional cookie consent because the store cannot work properly without them.

We use essential cookies and similar technologies for:

• Login sessions, account security, CSRF protection, and authentication.
• Shopping cart, checkout, payment flow, invoice access, and order security.
• Language, theme, accessibility, and basic display choices needed to show the website correctly.
• Fraud prevention, abuse prevention, rate limiting, security logging, and payment verification.
• Remembering your cookie consent choices.

If you block essential cookies in your browser, login, checkout, cart, downloads, license access, payment verification, and support-related features may not work correctly.

3. Optional Cookies

Optional cookies are used only where enabled and where you have made a choice through the cookie banner or browser settings. Optional categories may include:

• Analytics cookies: help us understand page views, traffic sources, product interest, errors, and performance so we can improve the store.
• Functional cookies: remember optional preferences, referral attribution, saved display choices, and convenience features.
• Marketing cookies: measure campaigns, referral performance, and advertising effectiveness where we use marketing tools.

We do not treat continued browsing as consent for non-essential cookies. You can accept all optional cookies, reject optional cookies, or select categories from the cookie preferences panel.

4. Referral and Affiliate Tracking

Referral codes may be stored temporarily when you arrive through a valid referral link. This helps attribute a qualifying registration or purchase to the correct referrer and helps prevent referral fraud.

Where referral tracking is necessary for a feature you requested, it may be treated as essential to that feature. Any separate affiliate pixels, advertising tags, or marketing measurement tools are treated as optional and require the relevant consent where required by law.

5. Third-Party Services

Depending on the feature you use and your cookie choices, third-party services may set or read their own cookies. These may include payment providers, analytics providers, hosting and CDN providers, security services, support tools, WhatsApp, and external support portal services.

External websites, including payment providers, WhatsApp, SEAGM, and our support portal, operate under their own cookie and privacy policies. We do not control cookies placed by external websites after you leave our store.

6. Cookie Duration

• Session cookies: usually expire when you close your browser or after a period of inactivity.
• Security and consent cookies: may remain for a reasonable period so we can protect the website and remember your choices.
• Referral cookies/session data: may last up to 30 days for referral attribution unless cleared earlier.
• Optional analytics or marketing cookies: vary by provider and are used only according to your choices and the provider settings.

7. Managing Your Cookie Choices

You can manage optional cookie categories through the cookie banner or preference panel where available. You can also clear or block cookies in your browser settings. Blocking all cookies may stop important store features from working.

Browser controls are usually available in privacy or security settings for Chrome, Firefox, Safari, Edge, and other browsers. If you use multiple browsers or devices, you may need to set your preferences on each one.

8. Do Not Track

Some browsers offer a Do Not Track signal. There is not currently a consistent industry standard for responding to these signals, so we recommend using our cookie controls and your browser cookie settings.

9. Children

Our store is intended for customers aged 18 or older. We do not knowingly use cookies to target children.

10. Changes to This Policy

We may update this Cookie Policy when our website, providers, cookie practices, or legal obligations change. The updated version will be posted on this page with a new last updated date.

11. Contact

For cookie, privacy, account, support, order, or dispute questions, open a written ticket through our support portal: https://support.fluttercrafters.com/support.

Legal correspondence may be sent to: FLUTTER CRAFTERS LTD, 128 City Road, London, United Kingdom, EC1V 2NX. This registered office is not a customer service or visitor location.