Official Document

Refund Policy

Last updated: December 30, 2025

Refund Policy

Last updated: December 30, 2025

1. Digital Products

Due to the nature of digital products, we generally do not offer refunds once a product has been downloaded or accessed.

2. Eligible Refund Requests

We may consider refund requests in the following cases:

  • The product is significantly different from its description
  • The product is defective or does not work as advertised
  • You were charged incorrectly
  • Technical issues prevent you from downloading the product

3. Refund Request Timeline

Refund requests must be submitted within 7 days of purchase.

4. How to Request a Refund

To request a refund:

  1. Contact our support team with your order number
  2. Provide a detailed explanation of the issue
  3. Include any relevant screenshots or documentation

5. Processing Refunds

If your refund is approved:

  • We will process it within 5-7 business days
  • The refund will be credited to your original payment method
  • You will receive a confirmation email

6. Non-Refundable Items

The following are not eligible for refunds:

  • Products purchased more than 7 days ago
  • Products that have been fully accessed or extensively used
  • Promotional or discounted items (unless defective)

7. Contact Us

If you have questions about our refund policy, please contact our support team.

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